Privacy Policy

KUZURURA SAFARIS & ARTS LIMITED (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, social media platforms, or services.

By using our services, you agree to the terms of this Privacy Policy.

Last updated: 31st July 2026

1. Information We Collect

We may collect the following types of personal information:

• Contact and booking information: name, email address, phone number, nationality, and travel preferences provided when you submit an enquiry or make a booking.
• Usage data: pages visited, time spent on the site, referring URLs, and device/browser information collected automatically via cookies and analytics tools.
• Communications: messages you send us via contact forms or email.

2. How We Use Your Information

• To respond to enquiries and process tour bookings.
• To send booking confirmations, itineraries, and pre-departure information.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

• Our website uses cookies to enhance your browsing experience and analyse site traffic.
• Cookies help us understand visitor behaviour and improve marketing effectiveness.
• You may disable cookies through your browser settings; however, some features of the site may not function correctly without them.
• By continuing to use our website, you consent to the use of cookies as described in this policy.

4. Data Sharing and Third Parties

• We may share your personal information only when necessary to fulfil your booking or legal obligations with trusted service partners (hotels, airlines, ground handlers) solely to fulfil your booking.

• All partners are required to handle your data in accordance with applicable data protection laws.

We may also disclose information if required by law or to protect the rights, safety, or property of KUZURURA SAFARIS & ARTS LIMITED or others.

5. Data Retention

• We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law.
• Booking and financial records are typically retained for up to five (5) years to comply with legal, tax, and accounting requirements.
• After this period, data is securely deleted or anonymised.

6. Your Rights

• You have the right to access, correct, or request deletion of your personal information.
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details provided below.

You may also unsubscribe from marketing emails using the unsubscribe link provided in our communications.

7. Third-Party Links

Our website and social media channels may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage users to review their privacy policies independently.

8. Data Security

We implement appropriate technical, administrative, and organisational measures to protect your personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

While we take reasonable steps to secure your data, no method of transmission over the internet is 100% secure.

9. Social Media Usage

When you interact with KUZURURA SAFARIS & ARTS LIMITED through social media platforms (such as Instagram, Facebook, LinkedIn, or YouTube), your data may also be processed by those platforms under their own privacy policies. We encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision.

Continued use of our website, services, or social media platforms after changes are posted constitutes acceptance of the updated policy.

11. Contact

• If you have any urgent questions or concerns regarding our Privacy Policy, please contact us at info@kuzururasafaris.com. Our team will review your inquiry and respond as soon as possible.